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Crystal Infrared Sauna Troubleshooting Guide:
THE SAUNA DOESN’T POWER ON
- Make sure the power cord is securely connected to the power socket and the control box (on top of the sauna).
- Make sure the breaker did not turn off.
- Make sure the control panel white ribbon wire is securely connected.
- Make sure the power socket is working by trying a different device on the same socket.
LIGHT IS NOT WORKING
- Replace the light bulb.
COLOR THERAPY LIGHT DOES NOT WORK
- Make sure the battery is inserted correctly.
- Make sure to point the remote directly at the remote receiver (small rounded tip next to the color lights).
- Try a new battery.
ALL HEATERS ARE NOT WORKING
- Make sure to connect the heaters plugs are connected securely to the control box (on top of the sauna).
- Make sure the sauna is connected to the recommended power supply.
- Make sure the heat sensor is connected securely.
ONE OR FEW HEATERS ARE NOT WORKING
- Make sure to connect the heaters plugs are connected securely to the control box (on top of the sauna).
- Make sure to connect the heaters plugs under the bench are connected securely.
- Floor heater and under bench heater are not as hot as other heaters (by design).
- Make sure the plug behind the heater is connected (you would need to unscrew the heater).
CONTROL PANEL DISPLAY IS UNUSUAL
- If the control panel temperature display is over 150 or 230, make sure to connect the heat sensor securely.
- If the control panel time display is — (two dashes), the sauna is on continues working mode. Press the timer button to return to timed working mode.
CD PLAYER IS NOT WORKING
- If the CD refuses to play, try a different CD. Copied or burned CDs must be finalized.
- If the radio has a bad reception, extend the antenna outside the sauna roof.
- If the USB cannot read an MP3 player, use an Aux-In plug and play the music from the MP3 player.
